Insulet Omnipod Insulin Pump Reviews

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Using since 2005. I can't even keep track of how many fail. They always fail when they've been recently filled and applied. I waste so much insulin I only eat 2 meals a day to stretch it until I can get a refill. Some of the service reps don't know what they need to. I have a supposedly new updated remote and yet it has no way to activate a temporary basal, the old one did. The new remote makes you click through confirm to get on and then...
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2.0
I liked
  • No tubing on pod
I didn't like
  • Pod failures
#913498
Love the omnipod. Finally got something that gives great control,is awesome to wear without the tube and Medicare won't pay because of a codeing issue. What the heck is the deal here. Omnipod says I can pay out of pocket $295 a month are you kidding . A pump is a pump ,is a pump,is a pump. Aren't we splitting hairs here . You have a very satisfied customer here and have recommended your pump to everyone I know. My grandson is wearing one...
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I liked
  • No tubing on pod
  • No tubing
  • Idea of the omnipod if properly executed
#897476
For me, that's for 3/4 of a year. AND, the customer service STINKS. I have tried calling for 6 weeks to pay my bill, let several messages, sent emails. NO ANSWER nor any call back. I have searched the internet, no way to online pay. You would think a company of a significant size would have enough people to answer the phones. Or maybe, there are a lot of people just as disgusted as I am. I'm done, no more Omnipod for me.. Too bad, a...
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1.8
I liked
  • Idea of the omnipod
  • No tubing on pod
I didn't like
  • Expensive
  • Need to add another day on the pod cycle
  • Poor customer service
#851260
I used an Omnipod for three years. The pod failures, the site problems causing sugar spikes, and the horrible customer service experience on ordering supplies finally made me give up on them. The sugar spikes were particularly distressing. Sometimes the insulin apparently would leak out or just not deliver - perhaps due to blockage? But you go for hours with no insulin delivery (even worse if at a mealtime) only to see a 500 MG/DL sugar show up....
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1.9
I liked
  • Idea of the omnipod
  • Idea of the omnipod if properly executed
I didn't like
  • Poor quality of the poods and the poor customer service
#827547