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My daughter has used the omni pod for some time. We are now replacing the PDM for the second time.

She was recently in the hospital for irregular readings. At that point we noticed that the PDM did not match hospital readings. She was pregnant at the time making the readings and insulin amounts vital. When she came home from the hospital she did three readings using another meter and three with the Omni Pod.

The independant meter had consistent mid 60's readings. The PDM gave her a reading well over 100, a reading in the 60's and a reading in the mid normal range. She is now using an independant meter before adjusting the insulin intake. We liked the freedom of the Omni-Pod but no longer trust it.

We also do not know the extent of any damage to my daughter and her baby. While using the current PDM she had wild high's and low's that did not always match her symptoms.

We asked to get the pump replace with another brand but insurance said no. Any ideas out there?

Monetary Loss: $5000.

Location: Taylors, South Carolina

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Guest

The glucose meter that OmniPod uses is not faulty, it just can read things that are not actually glucose, for example, medications that contain similar "sugar like" components. It is a well documented issue and FDA issued a warning about it.

Guest

The insulin pump and the glucose meter are 2 different, unrelated devices, in a single package. The meter does fail, and if you are within your 4yr warrantly, Insulet WILL replace the PDM as a whole.

Call them and explain, and they're very nice about it. Additionally, when you got your whole system, they GIVE you a free, independent meter, so that you can easily compare your PDM with another meter. I believe the book says to check an alternate meter at least once / week to be sure there's no problem. Glucose meters are notoriously abused - and fragile.

Drop it, overheat (or overcool) it, and they don't work. That's Abbott is product, not Insulet.

Guest

We have had the same problem with bad BG readings with the PDM. My son had extremely low BG and had a seizure.

Had to call 911 and we took his reading 3 times with his omnipod meter during his seizure with "in range" readings, when the Ambulance got to us his bg was 32!!! We got a new PDM and was comparing readings for safety and have come to the conclusion that the omnipod BG meter is too often way off and have quit using that meter and carry the FreeStyle lite.

Trust in the mechanics is all we have when our children are too little to know or tell us when they are low. When the trust is broken, life is what is compromised and life is precious.

Guest

Thanks for the comment. She is very careful to calibrate the test strips.

according to Omni pod - we even used test strips and the control solution to check the readings and that still showed irregular results.

The pump seems to do a good job but the insulin bolis is done to the readings and we have now become concerned after the hospital stay. Right now she uses an independant meter and makes adjustments from that reading.

Guest

The OmniPod uses a glucose engine from Abbott. Did she make sure her strips were calibrated to the meter?

Each new vial of strips has to be coded on the meter.

Pump performance has nothing to do with the glucose meter.

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